Privacy Policy
A legal disclaimer
Privacy Policy Portal Solutions Insurance respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, portalsolutionsinsurance.com, and through other communications or services provided by the Agency. By using our website, submitting information through our forms, requesting an insurance quote, or communicating with us electronically, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect We may collect personal information that you voluntarily provide when you interact with our Agency, including when you request a quote, submit an inquiry, apply for insurance, or communicate with an agent. Depending on the products and services you request, this information may include: Full name Mailing, residential, or business address Email address Telephone number Date of birth Driver's license information Vehicle information Property information Employment or business information Insurance policy information Claims-related information Information about household members or other individuals relevant to an insurance application Information necessary to obtain insurance quotes or determine eligibility Other information you voluntarily provide to us Certain insurance-related information may be considered sensitive or confidential. We collect and use such information only as reasonably necessary to provide insurance-related services, subject to applicable laws and regulations.
2. Information Collected Automatically When you visit our website, certain information may automatically be collected through cookies, analytics technologies, server logs, and similar technologies. This may include: IP address Browser type Device type Operating system Pages visited Date and time of visits Referring website General geographic location Website usage and interaction information This information may be used to maintain website security, analyze website traffic, improve website functionality, and understand how visitors use our website.
3. How We Use Your Information We may use information collected from you to: Respond to insurance inquiries and requests Provide insurance quotes Assist with insurance applications Evaluate and service insurance-related requests Communicate with you regarding insurance products and services Process requests submitted through our website Coordinate with insurance carriers, brokers, and other insurance-related service providers Maintain customer and business records Improve our website and services Prevent fraud, unauthorized activity, and security threats Comply with applicable laws, regulations, and legal obligations Protect our rights, property, and customers Send marketing or promotional communications where permitted by law Submitting information through our website does not guarantee that you will receive an insurance quote, coverage, or an insurance policy.
4. Insurance Quotes and Applications Information submitted through our website may be provided to insurance carriers, wholesalers, brokers, managing general agents, or other insurance-related parties when reasonably necessary to obtain quotes, evaluate coverage options, process applications, or provide requested insurance services. The information required may vary depending on the type of insurance you are seeking. Providing information does not guarantee eligibility, coverage, pricing, or approval by any insurance carrier.
5. Information We Share We may disclose personal information when reasonably necessary to conduct our business and provide insurance services. Depending on the circumstances, information may be shared with: Insurance carriers Insurance brokers and wholesalers Managing general agents Third-party insurance service providers Technology and website service providers Customer relationship management providers Communication and email service providers Professional advisors and service providers Government agencies or regulatory authorities when required or permitted by law Law enforcement or other parties when legally required We may also disclose information when necessary to protect our rights, investigate fraud or security concerns, comply with legal requirements, or protect the safety of our customers, employees, or others.
6. Insurance Privacy and Confidentiality Insurance-related information may be subject to federal and state privacy laws and regulations, including laws governing the privacy and confidentiality of consumer and policyholder information. We maintain policies and procedures designed to protect personal information and restrict access to information to individuals and service providers who have a legitimate business or insurance-related need for that information. Where applicable, additional privacy notices may be provided to customers in connection with specific insurance products, policies, or transactions.
7. Cookies and Tracking Technologies Our website may use cookies and similar technologies to: Operate and secure the website Remember preferences Analyze website traffic Improve website functionality Understand how visitors interact with our website Support marketing activities, where applicable You may adjust your browser settings to refuse or limit cookies. Certain website features may not function properly if cookies are disabled.
8. Third-Party Websites Our website may contain links to websites operated by insurance carriers, business partners, advertisers, or other third parties. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.
9. Data Security We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction. However, no electronic transmission or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or through our website.
10. Marketing Communications If you provide your contact information, we may contact you regarding insurance products, services, quotes, policy-related matters, or other information that may be relevant to your request. Where permitted by law, we may also send promotional communications. You may unsubscribe from marketing emails by using the unsubscribe instructions contained in the applicable communication. Please note that opting out of marketing communications does not prevent us from sending necessary communications relating to quotes, policies, transactions, requests, or other services.
11. Text Messages and Telephone Communications If you provide a telephone number, you may receive telephone calls or text messages relating to your inquiry, quote request, insurance services, or other communications. Where required by applicable law, we will obtain appropriate consent before sending marketing communications by text message or making certain automated calls. Message and data rates may apply depending on your mobile service provider. You may opt out of marketing text messages by following the instructions provided in the applicable message.
12. Data Retention We retain personal information for as long as reasonably necessary to fulfill legitimate business and insurance purposes, provide requested services, maintain records, comply with applicable legal and regulatory requirements, resolve disputes, prevent fraud, and enforce our agreements. Retention periods may vary depending on the type of information and the purpose for which it was collected.
13. Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our business practices, website, services, technology, or applicable laws and regulations. When we make changes, we will update the “Effective Date” at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically.
14. Contact Us If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact us: [Insurance Agency Name] [Business Address] [City, Florida ZIP Code] Phone: [Phone Number] Email: [Email Address] Website: [Website URL] However, no electronic transmission or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or through our website.
Website Disclaimer The information provided on this website is for general informational purposes only and does not constitute an offer, solicitation, recommendation, or guarantee of insurance coverage. Insurance coverage, eligibility, premiums, deductibles, limits, exclusions, and availability are subject to the terms and conditions of the applicable insurance policy and the underwriting requirements of the insurance carrier. Submitting a quote request or other information through this website does not create an insurance policy or guarantee coverage. Coverage cannot be bound, changed, or canceled through this website unless specifically authorized by the Agency and confirmed in writing by an authorized representative. For questions regarding your existing policy or coverage, please contact our Agency directly. Portal Solutions Insurance is located in the State of Florida and operates in accordance with applicable insurance laws and regulations.